Albya makes finding, booking and enjoying your next service simple, clear and safe. We explain exactly how — from the moment you arrive until you come back.
Browse by category, city or by the professional's name. Filter by price, rating, language or availability. Every profile has real photos, real prices and real reviews.
Browse the directoryPick service, professional, day and time. Pay inside Albya with your preferred method (card, OXXO Pay, PSE, Mercado Pago, saved card). You get immediate confirmation by email and WhatsApp.
More about secure paymentWe send reminders 24 hours and 2 hours before, with address, directions and pre-care. You arrive, you're seen, you enjoy.
What happens before your appointment
Your invoice, prescriptions, results and notes are saved in your account. You leave a verified review. Next time, booking is even faster.
What's saved in your recordEvery professional and every clinic you see on Albya went through a verification process led by our medical direction. This is what we validate before publishing:
We verify their license number against the country's official registry of professions. If we can't validate it, they don't appear.
When a professional says they hold a specific certification (Allergan Master, diploma, fellowship), we verify it directly with the issuing body.
Each clinic must have a current operating notice (COFEPRIS in Mexico, equivalent in other countries). We validate it against official sources before publishing.
The clinic names a sanitary lead with a current license. That person is accountable for the clinic's operation.
Verification isn't a one-time event. Every year we check validity and request updates. If anything expires, we flag it on the profile.
On Albya you won't find reviews from people who never showed up. Or relatives of the doctor. Or anonymous accounts created to boost the rating. Here's how it works:
If your review was rejected, we tell you why and you can edit.
If you spot a review you think is fake, report it with one click — our team investigates.
Clinics can reply publicly, not delete.
Payment doesn't go directly to the clinic. It goes into an Albya escrow account, protected by the payment gateway. It's only released when the appointment happened and you didn't report a problem within 48 hours.
If the clinic cancels: automatic 100% refund.
If you cancel in time: refund per the policy visible at booking.
If something didn't go as it should: you have 48 hours to report it. We investigate. If valid, we back you.
If nothing happens: the clinic is paid the following week without you doing anything.
When you book with Albya we automatically open a space where we keep the documents your clinic shares with you. You can also upload yours: previous studies, old prescriptions, anything useful to have at hand.
Prescriptions your professional issues.
Results of studies or labs, if shared digitally.
Clinical notes the professional chooses to share with you.
Your appointment history across all Albya clinics.
Your declared health data: allergies, conditions, medications and emergency contacts.
Important. Your Albya record is informational and does not replace your official medical history. It's a useful complement — not an EHR. If your professional needs the formal record, it still depends on your country's health system.
Each service shows its real price, in your local currency. If it depends on units (like toxin or fillers), we tell you the typical range before booking. And if the clinic has packages or promotions, you see them before paying — not after.
You can book as a guest with your email and phone. But with a free account you keep your record, your appointments, and future bookings take a single click.
Each clinic defines its cancellation policy, visible before you book. If you cancel within the free window, refund is automatic. If you cancel outside it, the policy applies — and Albya only keeps its commission of what the clinic actually collected.
Yes. On step 4 of the booking you choose «It's for someone else» and enter the dependent's data. You can also save dependents on your profile to book in one click.
If you gave us your phone and accepted WhatsApp reminders, they arrive automatically. If you prefer email only, you can set that in your account.
You have 48 hours to report it from your appointment detail. Our support team investigates, contacts the clinic and backs you. If valid, we refund you.
No. You pay the clinic's posted price. Albya charges a commission to the clinic, not to you.
Currently Mexico and Colombia. More LATAM countries coming soon.
It depends on the method and the clinic. Many accept up to 12 months interest-free with participating cards — you see it before paying.
Booking has never been so clear, so safe and so yours.